ShapeGap Support
Last updated: September 13, 2026
Contact
Email: rebirth.sakuraya@gmail.com
- Languages: 日本語 / English / 한국어
- Typical response time: within 3 business days
Canceling Your Subscription
- Open Settings on your device.
- Tap your name (account).
- Tap Subscriptions, choose ShapeGap, and cancel.
If you cancel at least 24 hours before the renewal date, you will not be charged again. After canceling, you keep access to paid features until the end of the paid period.
Refunds
Refunds are handled under Apple's policies. Please request a refund through Apple's refund page.
Deleting Your Account
Use Delete all in the App to remove photos, logs and settings from your device, along with your guest account and server-side data. If deletion fails, try again. You must cancel your subscription separately.
Reporting Rights Infringement
If you believe your copyright, portrait rights, or other rights are being infringed in connection with the App, contact us at the email address above. We will confirm the details needed to identify the content and respond in accordance with applicable law.